Core CPD 2024: Legal & Ethical Issues inc Data Protection & Complaints Handling

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Legal & Ethical Issues  
CPD verifiable hours: 1h30


Learning Outcomes

By the end of the session the delegate will have an appreciation of how we follow the GDC standards and also the Complaints Handling from NHS England

Aims:

To better appreciate the GDC Standards and how we apply them day to day in practice including a focus on Principle 5 – Complaints Handling

Objectives:

Look at the 9 principles from the GDC and apply them in practice

Appreciate how early intervention with complaints handling can help us ward off complaints and better learn from them

Discuss consent and confidentiality to better comply

Comply with the Data Protection Regulations

Hosted by: Jo Russel

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